For ages 21+

Play responsibly,
keep the fun safe

Enjoy qp99 within healthy limits — tools like deposit limits, time-outs, and self-exclusion are right in your hands.

For players aged 21 and above only

qp99's commitment to responsible gaming

We believe online gaming is only enjoyable when it is played in a controlled and mindful way.

qp99 is committed to providing players in Bangladesh with a safe and transparent gaming environment. To us, responsible gaming is not just a list of rules — it is a culture where every player is helped to stay aware of their gaming habits.

Play for entertainment — not as a source of income. Only bet money that, if lost, will not affect your daily life. Remember, the outcome of every game is completely random and past wins do not guarantee future wins.

  • qp99 provides services exclusively to adults aged 21 and above.
  • Minors are not permitted to open accounts, and we remain vigilant about this.
  • SSL encryption and fair play are the core foundations of our platform.
  • If you have financial difficulties, taking a break from gaming is the wise choice.
  • Avoid playing when under stress or while under the influence of alcohol.
  • Chasing losses by increasing your bets is a dangerous habit.
  • If you need support, our support team is always ready to help.

Protection tools

qp99 gives you full control over your own play — use the tools below to keep your experience safe.

Deposit limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and a waiting period applies if you wish to increase it.

Time-Out

Temporarily close your account for a set period — from 24 hours up to 30 days. During this time you will not be able to log in or place any bets.

Self-Exclusion

If you need a long-term break, apply for self-exclusion. Once the process begins, your account cannot be reactivated before the set period ends.

Bet limits

Decide for yourself the maximum amount you can bet within a given period. This limit protects you from overspending on impulse decisions.

Account security

Keep your password strong and your personal information secure. Never share your login details with anyone else — doing so creates a risk of misuse.

Support centre

If you are having trouble controlling your gaming, contact us via 24/7 live chat or email. Our Bengali-speaking support team is always by your side.

Warning signs of problem gambling

If you notice any of the following signs in yourself or a loved one, it is important to seek help.

01

You keep placing larger bets to chase losses and find it hard to stop.

02

You are borrowing money from family or friends to play, or hiding it from them.

03

You feel restless, angry, or frustrated when you cannot play.

04

You are prioritising gaming over family, work, or studies.

05

You are lying to hide how much time and money you are spending on gaming.

06

You are spending money needed for everyday essentials (rent, food, bills) on gaming.

If any of the above signs feel familiar to you, take a break right away and contact qp99's support team. We will help you without judgement.

Protection for minors

The minimum age to register at qp99 is 21. We follow a strict age verification policy and take the necessary steps to confirm the age of every account.

If there are minors in your household, follow the steps below to prevent them from accessing online gaming sites:

  • Use parental control software on your computer or mobile device.
  • Keep age-restriction filters enabled in your browser.
  • Keep your qp99 login details secure and never share them with children.
  • Make children aware of the risks of online gaming.

Need help?

If you are having trouble controlling your gaming, get in touch with us. qp99's support team is always ready to help in both Bengali and English.

24/7 live chat — for immediate assistance
[email protected]
Support available in both Bengali and English

To set up self-exclusion or deposit limits, simply let us know via live chat.

Simple tips for responsible gaming

Small changes in habit can keep your gaming experience enjoyable and safe.

  • Set a budget: Before you play, decide the maximum amount you will spend and stick to that limit.
  • Set a time limit: Decide how long you will play each day — use an alarm or timer.
  • Accept losses: If you lose, do not place more bets in an attempt to recover that loss.
  • Take breaks: Take regular breaks during long sessions — get up, walk around, drink some water.
  • Do not treat it as income: Gaming is a place for entertainment — do not see it as a regular source of income.
  • Keep other interests alive: Spend time with family, friends, and hobbies outside of gaming.
  • Never play with borrowed money: Never place bets with borrowed money — it creates financial hardship.

Check in with yourself

Reflect on the following questions:

  • Am I playing within a set limit every day?
  • Is gaming affecting my work or relationships?
  • Do I feel uncomfortable when I lose?
  • Am I hiding my gaming from my family?
  • When I want to stop, am I actually able to stop?

If the answer is 'yes', contact support right away.

FAQ on responsible gaming

Answers to commonly asked questions are provided here.

After logging in to your account at qp99, you can set deposit limits from Account Settings. Daily, weekly, or monthly limits can each be set separately. Lowering a limit takes effect immediately, but increasing one requires a waiting period. Contact our live chat for assistance.

Yes, but your account cannot be reactivated before the self-exclusion period ends. Once it ends, you can contact the support team to reactivate your account. Think carefully before taking a long-term break, and seek help if you need it.

No. qp99 strictly enforces a 21+ age requirement. Age is verified at registration, and any account identified as belonging to a minor is closed immediately. If you suspect someone is operating an account on behalf of a minor, please report it to [email protected].

First, reach out via qp99's 24/7 live chat — our Bengali-speaking support team is ready to help right away. You can also contact us by email: [email protected]. We can help you set up self-exclusion, a time-out, or deposit limits.

A time-out is a short-term option — from 24 hours up to 30 days. During this period your account is temporarily inactive. Self-exclusion, on the other hand, is long-term and cannot be lifted before the set period ends once it is in effect. For serious issues, self-exclusion is the more effective option.

The minimum deposit across all payment methods at qp99 (bKash, Nagad, Rocket, Upay, and bank transfer) is ৳500. As part of responsible gaming, you can set your deposit limit to any amount, whether lower or higher than this.

Enjoy qp99 safely

Play responsibly, stay within your limits, and get the best entertainment experience.

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